Forward 2 Mobile

Forward 2 Mobile relays all conversations to your mobile phone via SMS. You can continue your conversation via SMS just like you do on a normal handset, but with the added advantage of all messages being stored within Messenger securely.

Company Administrators can enable/disable this feature by going into Mobile Settings under the User Management menu.

Individual users can then ‘switch on’ the forward function per message thread, or as a default for all messages. You can toggle this feature within a conversation when Composing the message, or viewing the Inbox, or performing a Quick Reply.

When selected, all messages will forward to the chosen mobile number. Copies of all messages will also appear on the web platform.

Keyword processing can also be configured to Forward 2 Mobile when messages are received.

If you decide that you want to disable Forward 2 Mobile when you are away from Messenger you can reply to forwarded messages directly from your phone, using the following commands via SMS:

Command	Purpose
#STOP	F2M disabled for current conversation.
#STOPALL	F2M disabled for all messages associated with your User; effectively disabling it until a new message is sent with F2M option enabled.
#HOLD	Disable all 'Additionally forward any reply to...' configuration settings on the Preferences page. Disable F2M for all existing messages, including Keyword Message Processing.